This training allows to deploy a global process management approach, serving the company's strategy and improving performance in accordance with the requirements of the ISO 9001:2015 standards.
Understand the process approach within the meaning of ISO 9001:2015.
Deploy the process approach within your organization.
Map and formalize a process.
Become familiar with process management tools
1-The challenges of the process approach
2-The normative framework
3-Deploy the process approach
3.1-Identify the processes
3.2-Mapping the processes
3.3-Choose the key processes
3.4-Determine and deploy process objectives
3.5-Manage processes & Roles/Responsibilities
3.6-Implementing the process approach
3.7-Communicate on the results
3.8 -Improve processes
4-The process approach in the field
5-The quality approach and process approach
6-How to manage brakes and obstacles on the ground
7-Tools to support the process approach
8-Examples of mapping
The interactive presentation including a methodology and tools for implementing requirements allows good acquisition of skills.
Managers, HR, Manager or Quality / QSE / HSE / SST Project Manager, any department manager.
Certificate of attendance.
Address: Color Business Center, 19 rue de l'industrie L-6089 Bertrange.
For in-company training, please contact us.