Training Services

Quality management through the process approach

Reference: Trainevo-022022-Qualité- 02
Domain: Quality

1 day

This training allows to deploy a global process management approach, serving the company’s strategy and improving performance in accordance with the requirements of the ISO 9001:2015 standards.


Understand the process approach within the meaning of ISO 9001:2015.

Deploy the process approach within your organization.

Map and formalize a process.

Become familiar with process management tools

1-The challenges of the process approach

2-The normative framework

3-Deploy the process approach

3.1-Identify the processes

3.2-Mapping the processes

3.3-Choose the key processes

3.4-Determine and deploy process objectives

3.5-Manage processes & Roles/Responsibilities

3.6-Implementing the process approach

3.7-Communicate on the results

3.8 -Improve processes

4-The process approach in the field

5-The quality approach and process approach

6-How to manage brakes and obstacles on the ground

7-Tools to support the process approach

8-Examples of mapping


The interactive presentation including a methodology and tools for implementing requirements allows good acquisition of skills.

Managers, HR, Manager or Quality / QSE / HSE / SST Project Manager, any department manager.

Certificate of attendance.

Address: Color Business Center, 19 rue de l’industrie L-6089  Bertrange.

For in-company training, please contact us.


400 € Tax free / Participant

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